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1. What's next?
Hang on! A licensed medical provider will be assigned to prescribe appropriate medications.
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2. What if the doctor does not approve my prescription?
You will be refunded and offered an alternative recommendation
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3.How do I know when my prescription has been sent to the pharmacy?
You will be notified via email. Log in to your Patient Dashboard to track your visit
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4.What information does the pharmacy need to dispense my prescription?
The pharmacy may require you to verify your name and date of birth
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5.When can I contact the pharmacy?
Wait for us to notify you before contacting the pharmacy. Log in to Track Prescription
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6.Can I use the pharmacy's automated system to track my prescription?
No! Call your pharmacy to speak directly with a staff member before traveling to the pharmacy. The automated system if often unreliable and may take up to 60-120 minutes to register an incoming eRx
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7.Can I use my insurance for my prescription?
Yes, you may use your insurance to pay for the medication at the pharmacy.
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8.Do I still have to pay for the medications?
Yes. Similar to any doctor's office, the patient is responsible for the medication.
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9.What happens if the prescription is too expensive or not covered by your insurance?
Contact us via email or text for an alternative. Please note that alternatives may not be as effective as the original Rx
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10.How do I view my receipt?
Log in to View Receipts and transaction details
214-305-2717