Hello [PATIENT NAME]

We emailed you earlier regarding your online consultation and yet to hear back from you. Our medical team is awaiting your response to render the requested service.

Kindly respond to the email in a timely fashion.

Please Note: The assigned medical provider will be taken off your case and the consultation fee may NOT be refunded if you fail to respond timely.

You may also reach us via SMS at [PARTNER CONTACT NUMBER]