Thank you for using Call-On-Doc for online medical care, your consultation has been successfully submitted and our providers will be reviewing your visit shortly. On average a treatment plan is provided in two hours or less.
Please note that consultations submitted after hours will not be completed until our medical providers are available.
Check visit status, treatment plans,
past visits or message support
How to Connect with Patient Support
Visit your patient portal
Click on the "Messages" tab
Connect with our support
What's Next?
Once we review your consultation, an appropriate prescription will be sent to the pharmacy, or delivered
Once we review your consultation, an appropriate prescription will be sent to the pharmacy, or delivered
Once we review your consultation, an appropriate prescription will be sent to the pharmacy, or delivered
Medical Emergency
Please call 911 or seek immediate assistance if you're experiencing a medical emergency
Refund Policy
You may cancel at any time for a full refund before Call-On-Doc transmits your prescription. Once a medical provider has completed your treatment plan and sent your prescription to your pharmacy or ordered a test or completed your request, our consultation fee is no longer refundable.
We strive to complete all consultations within 2 hours. However, turnaround time may be extended due to incomplete medical data, technical difficulties or high patient volume. If you need to cancel due to delays, do so timely. The consultation fee is NOT refundable if your refund request is submitted after we have transmitted your prescription to the pharmacy or completed the treatment plan.
The consultation fee is non refundable if your body fails to respond to treatment or the prescription medication does not completely eradicate the symptoms or cure your condition. You may submit a follow-up consultation for re-evaluation.
