Hello, 

After reviewing your symptoms and medical history, our medical team was able to prescribe the medication (s) below.

Please read the following instructions carefully.

Your prescription has been sent electronically to the pharmacy below.

 

PRESCRIPTION: [MEDICATION]

 

Pharmacy Detail: 

[PHARMACY NAME]
[PHARMACY ADDRESS]
[PHARMACY PHONE]

 

To pick up your medication from a different pharmacy, please call this pharmacy to transfer your prescription to your preferred pharmacy. 

Pharmacy Instructions:

1. Please call the pharmacy in the next 15 to 30 minutes to check when the medication will be ready for pick-up.
2. Make sure the medication is ready for pick-up before traveling to the pharmacy. 
3. Please pick-up your medication at the pharmacy within 1 to 2 days. The pharmacy may cancel the order.

 

Steps to take if the pharmacy can't find your prescription:

• Don't panic! You may have called too early. It can take up to 15-30 minutes to successfully transmit.
• Make sure you speak directly with a pharmacy staff member. Don't rely on their automated phone system or online portal. It may not populate their if the medication is out of stock or additional information in needed. 
• Make sure your name and dob matches the information on your Callondoc account.
• For assistance, please email us at [email protected] or text (214) 466-6618. We're happy to resend a new script.

 

 

Paying for prescription:

• Just like any doctor's office, our consultation fee does not include the medication. It's the patient's responsibility to pay for their medication out of pocket or with insurance at the pharmacy.
• If the prescription is too expensive or not covered by your insurance, send us an email for an alternative drug.
• To save on your prescription, use this discount card. Please note that not all pharmacies accepts this discount card. If your pharmacy does not accept discount card, wisit www.singlecare.com for coupons.

 

 

Click on this link to leave a review on FB:  https://www.facebook.com/callondoc/?view_public_for=1702713453123218

 

 

IMPORTANT:

Treatment and recommendations received on Callondoc  are not intended to take the place of a regular doctor. To the extent medical treatment is provided to you, such treatment is based on the health data and information provided by you. We recommend a follow-up with a doctor or the ER for an in-person evaluation if your condition persists or worsens.

 

Refund Policy:

All services rendered by Callondoc are provided on a non-refundable basis once the service has been provided. You may request a refund or cancel at any time before we send your prescription. However, the consultation fee is non-refundable once we send prescription to the pharmacy. 

The customer agrees not to chargeback any credit card payment for services rendered. In the event that a customer files a chargeback other payment dispute, they will be considered to be a violation of this agreement and may be subject to collection action. A collection fee of not less than $150, in addition to any fees that may be imposed by the outside collection agency or its legal representation

We hope that you understand and respect that we offer a service and not a physical product. We have spent time taking care of your medical need which is time away from other patients.

 

COVID-19 Instructions: 

Have a plan for if you get sick or your symptoms worsen:

• • Consult with your local provider about monitoring your health for symptoms suggestive of COVID-19
  • Stay in touch with others by phone or email. You may need to ask for help from friends, family, neighbors, community health workers, etc. if you become sick.
  • Determine who can provide you with care if your caregiver gets sick

Watch for symptoms and emergency warning signs

• Pay attention to potential COVID-19 symptoms including, fever, cough, and shortness of breath. If you feel like you are developing worsening symptoms, call your local doctor.
• Consult with your local provider for more information about monitoring your health for symptoms suggestive of COVID-19.
• Stay in touch with others by phone or email. You may need to ask for help from friends, family, neighbors, community health workers, etc. if you become sick.
• Determine who can provide you with care if your caregiver gets sick
• If you are not sick enough to be hospitalized, you can recover at home. Follow CDC instructions for how to take care of yourself at home.
• If you develop emergency warning signs for COVID-19 get medical attention immediately. In adults, emergency warning signs*:
  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

This list is not all-inclusive. Please consult your local medical provider for any other symptoms that are severe or concerning.

 

 

Here is your CallonDoc Rx savings card to use at your pharmacy to save on prescriptions! All you need to do is present this card at your pharmacy where you can get up to 87% off your prescriptions.

All the ID, BIN etc is from the company who made the card.

Download the card will be static I believe as that will always be the same on treatment plan emails.

Let me know if you need anything, thank you all for your help!

Thank you again for using Callondoc.