What if the pharmacy automated system is unable to locate my Rx?

Please speak directly with the pharmacy staff. The automated system is often delayed and may not provide the most updated Rx status

What information does the pharmacy need?

Please give them the same name and date of birth you gave us

What if my pharmacy is closed?

You can still pick it up in the morning or when they reopen

What if my insurance requires a prior auth?

As disclosed, we don't complete prior authorization or any documentation required by insurance to cover the medicine.

What if I can afford my Rx?

What happens if the prescription is too expensive or not covered by your insurance?

Contact us via email or text for an alternative. To save on your prescription, use this discount card. Please note that not all pharmacies accept this discount card. If your pharmacy does not accept discount cards, Visit www.singlecare.com for coupons.